維修服務

歡迎來到NEXCOM線上維修系統。本系統提供24小時的線上技術支援及維修服務功能，以解決您所有的技術性問題及維修需求。透過無遠弗屆、無地域限制的網路隨時登錄NEXCOM線上維修系統，即可輕鬆完成維修序號申請、追蹤維修進度及查詢產品保固資訊。

完善的線上支援
及維修服務
You can request an RMA number online in our RMA center. Prior to submitting an RMA request, please note:
  1. Please describe your problem in as much detail as possible to enable us to provide you with the best possible service.
  2. NEXCOM RMA Service Form shall be enclosed with the returned package. Item(s) returned without an RMA number will be shipped back to the customer at his/her own expense.
  3. You may send back the defective products with or without accessories (manuals, cable, etc.) and any unnecessary components from the card, such as CPU and DRAM. If the components were suspected as part of the problems, please clearly denote the problematic components. Otherwise, NEXCOM will not be responsible for the devices/parts.
  4. The customer is responsible for the proper packaging of RAM returns. All warranties will be void on items that are insufficiently or inaccurately packaged.
  5. If the product has been abused, improperly used, or altered without authorization, the RMA number will be voided automatically. The merchandise will then be returned to customer at his/her own expense.
  6. Any items returned by NEXCOM to a different location beside the customer's site will bear extra charge at the customer's expense.